Catalog Number : ngb1900
Title : Leadership-Challenging Standards
Speaker : Sandra McRae

Webplay Recording Date : 1-12-2016
Webplay Price : $ 125 for two weeks viewing

Webinar Overview:

This webinar is for all levels of leaders within your healthcare facility. It doesn't matter whether you are a hospital, outpatient setting, surgery center, long term care or behavioral health. The standards are the same. There is a renewed and even new expectation of leaders. We will review the challenging standards in the chapter as well as discuss the upcoming expectations.

Webinar Objectives:

• Review the Joint Commission Leadership standards
• Place emphasis on the challenging standards
• Introduce examples of best practice
• Discuss the new expectation that leaders are accountable to lead their organization into a high reliability healthcare organization

Target Audience:

This program is designed for all clinical care providers, Medical Staff Personnel, Patient Safety Officers, Nurses, Pharmacists, Performance Improvement Personnel, Risk Managers, Joint Commission Coordinators, Administrators and Compliance Officers

A few of the topics to be discussed:

• Leadership Structure
  • responsibility, accountability, knowledge
• Leadership Relationships
  • mission, vision, values, conflict of interest and conflict management
  • communication
• Organizational Culture and System Performance Expectations
  • culture of safety, change management and PI, staffing
• Operations
  • administration, ethics, meeting patient needs, safety and quality

Contact Hours:

• Nursing participants: Instruct-online has approved this program for 1.8 contact hours, Iowa Board of Nursing Approved Provider Number 339.

• All other participants: Must attend the entire Webinar and complete a Webinar critique to receive a 1.5 Hour Attendance Certificate for each program.

Full tuition is refunded immediately on request if the participant has not been sent the program materials and instructions. Once the instructions (including access codes) have been sent, a full refund will be issued only after the program runs and it is verified that the participant did not access the program.